Why hire a VA?

Enjoy the advantages of having an assistant to offload admin tasks without the accompanying overhead expenses of an in-house team member. No need to worry about holiday pay, taxes, National Insurance, sick leave, pension contributions, office space, training expenses, software licences, insurance, or equipment costs!

Services

  • Email management

    Manage your inbox and respond to emails promptly and professionally.

  • Calendar management

    Keep track of your schedule and ensure you attend all important appointments and meetings.

  • Presentation and document creation

    Create presentations and documents, ensuring that they are error-free and visually appealing.

  • File organisation and document management

    Keep your files and documents organised and easily accessible.

  • Social media management

    Manage your social media channels, respond to comments and schedule posts.

  • Travel arrangements and itinerary planning

    Plan your business and personal travel itinerary, book flights and hotels, and ensure your trip runs smoothly.

  • Gift Sourcing

    Research suitable gift options, provide options that fit the agreed budget, purchase and deliver the gift.

  • Event organisation

    Research and book business events, from business meetings to Christmas parties.

  • Handling customer enquiries, issues and feedback

    Manage customer feedback and reviews, ensuring you know of any problems or concerns your customers may have.

  • Implementing customer health metrics

    Implement and analyse customer health metrics, ensuring you know trends or issues that may impact your business.

  • Customer risk management

    Create and track customer risk plans weekly and monthly to move them from risk back into green health.

  • Recruitment screening

    Assist with the screening of new hires, specifically in customer-facing roles.

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Packages

Imagine having your very own support superhero on speed dial - that's the magic of a retainer package! With a retainer package, you get a set number of prepaid hours every month (with a minimum 3-month commitment). It's your budget-friendly way to plan your expenses without unexpected charges! If none of these suits your needs, let's chat, and I can put together a tailor-made retainer and create the ideal plan for you.

  • Light-touch admin support
    10 Hours a Month

    From £350

  • Flexible support to suit you
    20 Hours a Month

    From £700

  • Our more comprehensive support package
    30 Hours a Month

    From £1,050

  • Need more hours, longer-term engagement or something more ad-hoc?

    Price TBC - Lets chat